About Animal Care Center & Pet Resort
Our Mission
We will strive to the best of our ability to have a friendly and caring environment in which we can create an atmosphere of trust between our veterinary staff and clients.
About Animal Care Center & Pet Resort
Our team of veterinarians strive to provide a comfortable environment for our patients and clients. We want everyone, either two-legged or four, to feel welcome as soon as they enter our veterinary clinic. We moved into our new facility in February of 2009 and we offer a wide range of medical services and surgeries for dogs and cats. We’re located at 800 Pulaski Highway, Joppa, MD 21085. Our patients consist of cats and dogs only. Please visit our Services page to learn more about the services we provide.
Find out more about our team by visiting our team page. Better yet, give us a call at (410) 676-2525 we’d love to chat!
What To Expect
As a new client of the Animal Care Center and Pet Resort in Joppa, you can expect our full attention to your pet’s needs. When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet. In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition, and the reason for your visit, gathering data for the doctor.
One of our veterinarians will then examine your pet, ask you further questions, and recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing. Please feel free to ask for estimates for any services provided. Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer any wellness and care questions you may have. Our front desk staff will process your payment and schedule any needed follow-up appointments.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times when the unexpected will create delays. We will ensure these are minimized as much as possible.
We are excited to meet you and your pets!